EMP-2024-0047Full-time PermanentSince 15 Jan 2024Reports to Karl Smith
11
Leave days remaining
68%
Training complete
5
Allocated assets
Contact Details
Work email
c.smith@invata.io
Personal email
charlie.s@gmail.com
Work phone
+888 1 555 0147
Mobile
+888 87 412 8833
Home address
14 Maple Drive, Millview, Dublin 18
LinkedIn
linkedin.com/in/charlie-smith56782
Personal email
Mobile
Home address
LinkedIn
Emergency Contact
Name
Pieter Smith
Relationship
Brother
Phone
+888 86 290 4471
Email
p.Smith@email.com
Name
Relationship
Phone
Email
Bank and Payroll Details
Managed by Payroll · Contact HR to update
Bank
Bank of Ireland
Account
•••• •••• 8821
PPS number
••• •••• A
Tax basis
Cumulative
Current Role
Job title
Operations Manager
Department
Operations
Start date
15 January 2024 (promoted January 2025)
Contract type
Full-time Permanent
Line manager
Karl Smith · Director
Notice period
8 weeks
Work location
Dublin Office (Hybrid)
Employee ID
EMP-2024-0047
Employment History
Career progression within Invata
Operations Manager Current
Invata
January 2025 – Present · 4 months
Promoted to Operations Manager following strong performance in the Senior Analyst role. Leading platform operations across 5 direct reports, overseeing project delivery, service desk performance and governance reporting.
Senior Operations Analyst
Invata
January 2024 – January 2025 · 1 year
Joined Invata as Senior Operations Analyst. Delivered Microsoft 365 platform deployments for four managed clients, led service desk transition to CorESM, and established the Nexus governance baseline for two new engagements.
Contractor Engagement
Invata
October 2023 – December 2023 · 3 months
Engaged as a contractor to support the initial scoping and client onboarding phase prior to full-time appointment. Completed platform assessment and prepared the governance framework for the first managed client.
Required Training
Mandatory completions tracked by HR
Manual Handling
Overdue since March 2026 · Health and Safety
Overdue
Fire Safety and Emergency Procedures
Due 31 May 2026 · Health and Safety
Due soon
Cyber Security Awareness 2026
Due 30 June 2026 · IT Compliance
60%
In progress
GDPR Annual Refresher
Due 30 June 2026 · Compliance
Not started
First Aid Refresher
Completed January 2026 · Health and Safety
Complete
OKR Alignment
Company objectives linked to your development plan
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Personal Development Plan
35%
ACCA Part 2: Finance Leadership Qualification
Target: December 2026 · Sponsored by Invata
▼ Expand
Milestones
Enrol with ACCA and register study materials
Complete Module 1: Financial Reporting
Complete Module 2: Performance Management
Sit and pass Module 2 exam (Oct 2026)
Complete final module and obtain certificate
60%
Microsoft Power Platform PL-200 Certification
Target: August 2026 · Self-development
▼ Expand
Milestones
Complete Microsoft Learn Power Platform fundamentals path
Complete Power Apps and Power Automate deep dives
Build a practice project using Dataverse and Canvas apps
Complete Power BI and Copilot Studio modules
Book and sit PL-200 exam
20%
Transition to Senior Operations Manager
Target: January 2027 · Career progression
▼ Expand
Milestones
Complete Q1 360-degree feedback process
Lead a cross-functional strategic project end-to-end
Achieve 95%+ SLA across service desk for 2 consecutive quarters
Issued by HR · 14 May 2026 · Signature deadline: 30 May 2026
PDF
Employment Contract
Signed · October 2023 · HR
PDF
Remote Work Policy Agreement
Signed · February 2024 · HR
PDF
Roles and Responsibilities
Signed · January 2024 · Operations
DOC
Curriculum Vitae
Uploaded · April 2026 · Personal
PDF
P60 — 2025 Tax Year
Issued · March 2026 · Payroll
Annual Leave Balance
11
days remaining
Used
14 days
Planned
0 days
Available
11 days
Total annual entitlement: 25 days · Year ends 31 Dec 2026
Leave type
Total
Used
Remaining
Annual leave
25
14
11
Sick leave
10
5
5
Study leave
5
2
3
Compassionate leave
3
0
3
Leave History 2026
Period
Type
Days
Status
3–7 February 2026
Annual
5
Approved
14–18 April 2026
Annual
5
Approved
24–26 March 2026
Study
2
Approved
12 May 2026
Sick
1
Recorded
4 days taken in Jan 2026
Annual
4
Approved
Allocated Assets
5 items · Managed by IT
Dell XPS 15 Laptop
S/N: DELL-XPS-2024-4521 · Asset ID: AST-001
Since Jan 2024
Active
iPhone 15 Pro
S/N: APL-2024-7832 · Asset ID: AST-002
Since Jan 2024
Active
Microsoft Surface Pro 9
S/N: MSF-2025-1093 · Asset ID: AST-003
Since Mar 2025
Active
Security Access Badge
ID: BADGE-LK-001 · Dublin HQ
Since Jan 2024
Active
Car Parking Space
Space: B-14 · Dublin HQ Car Park, Level B
Since Jan 2024
Active
Enrolled Benefits
VHI Healthcare
Company Health Insurance · Family Plan (Platinum)
Company covers 80% · Employee 20% Provider: VHI · Effective from Jan 2024
Enrolled
Irish Life Pension
Company Pension Scheme · Defined Contribution
Employer: 6% · Employee: 4% of gross salary Fund: Balanced Growth · Effective from Mar 2024
Enrolled
Zurich Life Assurance
Group Life Cover · 3x Annual Salary
Fully company funded Beneficiary on file · Effective from Jan 2024
Enrolled
Laya Dental
Dental and Optical Plan · Essential
Full company cover · Provider: Laya Healthcare Includes 2 check-ups per year · From Jan 2024
Enrolled
Bike to Work Scheme
Revenue approved benefit · Up to €1,250 per year
Tax and PRSI savings on bike purchase Enrolled May 2024 · No current cycle active
Enrolled
Add a benefit
Browse available schemes
Travel pass, gym subsidy, wellbeing fund and more
My Analytics
Personal productivity snapshot · This week
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Panel
Notifications
7 pending
Wellness Check-in
How are you feeling today, Charlie?
Location Check-inWed 20 May
You have not logged your location for today. Let your team know where you are working from.
Action Required Today
Approve leave request
D. Walsh · 3 days · 26–28 May
Workforce
Acknowledge DLP policy update
IT Admin · Due within 48 hours
Microsoft 365
Submit Q2 timesheet
Due today by 17:00 · Enter time for the week
Workforce
Sign updated employment terms
HR documents · Requires your e-signature today
HR
Complete Q2 performance appraisals
5 team members · Due Friday 23 May
Workforce
Workspace AI
Hi Charlie. I can help you create tasks, schedule meetings, open applications, find documents, or answer questions about your workspace. What do you need?
Try: "Create a task to review the budget for Optra" or "Schedule a meeting with Finance tomorrow at 10am" or "Open Xpendly"
Opening app...
Start typing to search your workspace
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Integration Status
✓ All systems operational
Microsoft 365 Services
Outlook, Teams, SharePoint, OneDrive
Operational
Invata Application Suite
All 7 applications healthy
Operational
Power BI
Report refresh delayed by ~8 min
Degraded
Nexus Governance
Monitoring active across all tenants
Operational
Microsoft Viva
Wellness and Insights connected
Operational
Graph API
All endpoints responding normally
Operational
Last checked: 20 May 2026 at 10:24 · Full status page